Refund Policy

Hosting Service Refunds

All hosting services have a 30-day money back guarantee.  Please log into the Client Portal andopen a customer care ticket if you would like to request a refund.

Domain Registration Refunds

As required by Internet Corporation for Assigned Names and Numbers (ICANN), there is a five (5) calendar day "Add Grace Period" (AGP) for newly registered domains.  This policy is documented here.  After the grace period, domains are not refundab and will be active for a period of one (1) year from the date of registration.
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